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DELIVERY INFORMATION

 

DELIVERY

The Hair Shop Online uses GLS to deliver all parcels to customers in the Republic of Ireland (€3.62), Northern Ireland (€4.00) and the UK (€5.15). The Hair Shop Dundalk will aim to dispatch orders as soon as possible, subject to stock availability. Please allow 3-7 days for delivery. However, should your order not arrive contact info@thehairshop-online.ie .

 The Hair Shop Online will not be responsible for any expenses or costs incurred as a result of a late delivery or non-delivery of parcels.  Once the product has been delivered to you, The Hair Shop Online will be absolved of all liability and you will be liable for any loss or damage caused to such products thereafter.

RETURNS

The Hair Shop Dundalk accepts the return of products that are unused, in original packaging and in a saleable condition, within 28 days and a full refund will then issue. Please contact 00353 42 933 1244 if you are looking for a refund or exchange.  Please include a copy of your invoice with your package so that your return may be processed without delay.  All refunds processed will not include the original delivery fee. Please allow us 14 days to process all refunds.

The Hair Shop Dundalk will not accept responsibility for returns lost in transit and would recommend that you use a recorded delivery service.

The Hair Shop Dundalk will not accept returns that have already been opened in order to adhere to hygiene regulations.  This does not affect your statutory rights. 

FAULTY PRODUCTS OR FAILURE TO DELIVER CORRECT PRODUCTS

We strive to take the utmost care to deliver all purchased products correctly and undamaged.  In the rare event that a product you have received is damaged, faulty or incorrect, please contact 00353 42 933 1244.  We can arrange to have a courier collect the parcel and will cover the cost of same.  We will arrange to have a replacement sent to you as soon as is reasonably possible.  Alternatively, you may return the products to the address outlined below.  Please let us know your desired course of action and we will accommodate you as best we can.

OUT OF STOCK

All products displayed on the site are subject to stock availability. Should we have insufficient stock to meet your request, we will not be obliged to compensate for any inconvenience or disappointment allegedly suffered.

ORDERS AND AMENDMENTS TO ORDERS

This page informs you of the terms and conditions of the use for this website i.e. www.thehairshop-online.ie (hereinafter referred to as ‘the site’), for a guest or a registered user.  The Hair Shop Dundalk reserves the right to change the terms and conditions at any time without notice.

The Hair Shop Dundalk will be unable to make amendments to orders that have been processed and dispatched for delivery.  Please contact The Hair Shop Dundalk at 00353 42 933 1244 should you need to make an amendment and we will strive to accommodate you.

PAYMENT

All product orders must be paid for in full before products will be dispatched.  All ownership of products will remain with The Hair Shop Dundalk until full payment for the product(s) and delivery charges, where they arise, is received.  Provided said payments are received, title to the products will pass to you on delivery.

 All products will be marked in Euro (€) and will be inclusive of V.A.T. at 23%.  Please do not send any card payment details by email as this is not a safe method of communicating such details.  Please only use the payment method provided by the site as this is more secure.

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